permen4d is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over your data as a player on our platform.
A summary of our key privacy commitments — the full Policy below governs in all cases.
All personal data transmitted to and from permen4d is protected by 256-bit SSL encryption. Sensitive account data is stored using industry-standard security protocols and access controls.
permen4d does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used solely to operate your account and deliver our services.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request via live chat or email and we will respond within 30 days.
We use cookies and similar technologies to improve your experience on permen4d. We distinguish between essential cookies (required for operation) and optional analytics cookies, which you can manage.
We retain personal data only for as long as required to fulfil the purposes described in this Policy or as mandated by applicable law. Account data is typically retained for 7 years following account closure.
For any privacy-related enquiry, our Data Support team is reachable 24/7. Email [email protected] or use the live chat on the platform — we respond within 2 business hours.
This Privacy Policy ("Policy") is issued by permen4d ("the Company", "we", "us", "our"), the operator of the online betting and casino platform accessible at permen4d.cam ("the Platform"). This Policy describes how permen4d collects, processes, stores, shares, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the Platform.
By registering an account on permen4d, using the Platform's services, or accessing the website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read together with our Terms & Conditions, which govern the overall contractual relationship between you and the Company.
permen4d serves players primarily based in Malaysia, including those located in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other states. This Policy is written in English, which is the operative language for interpretation purposes.
Important Notice: permen4d does not knowingly collect personal data from individuals under the age of 21. If you believe that a person under 21 has provided us with personal data, please contact us immediately at [email protected] so that we may take appropriate action.
The following terms have the meanings ascribed to them below throughout this Policy:
permen4d collects the following categories of Personal Data in connection with the operation of the Platform:
permen4d does not intentionally collect Special Category Data. If you disclose health-related or other sensitive personal information to our support team, it will be treated with the highest level of confidentiality and used only to address your specific enquiry.
We collect Personal Data through the following means:
permen4d processes Personal Data on the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to create and manage your Account, process deposits and withdrawals, and deliver the gambling services you have contracted for. |
| Legal Obligation | Processing required to comply with applicable laws, including KYC/AML obligations, age verification requirements, and record-keeping mandates. |
| Legitimate Interests | Processing for fraud prevention, platform security, responsible gambling monitoring, and improving our services — where such interests are not overridden by your rights. |
| Consent | Processing for optional marketing communications and non-essential cookies, where you have provided explicit consent which you may withdraw at any time. |
We process your Personal Data for the following specific purposes:
permen4d does not sell your Personal Data. We may disclose Personal Data to the following categories of third parties solely to the extent necessary for the purposes described in this Policy:
Transaction data is shared with Malaysian payment processors — including DuitNow, FPX operators, Maybank, CIMB, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency network infrastructure — to process your deposits and withdrawals. Each provider is bound by its own regulatory obligations and data protection commitments.
Identity documents and verification data may be shared with third-party KYC and AML compliance service providers engaged by the Company. These providers are contractually prohibited from using your data for any purpose beyond the verification service they provide.
Data may be processed by cloud hosting, platform infrastructure, and cybersecurity service providers who operate as Data Processors under written data processing agreements with permen4d.
We may disclose Personal Data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law, court order, or where we reasonably believe disclosure is necessary to protect the safety of any individual or to prevent or report a crime.
Legal advisers, auditors, and financial consultants may access limited Personal Data as necessary for the provision of their professional services, subject to applicable professional confidentiality obligations.
No Marketing Third Parties: We do not share, sell, or rent your Personal Data to third-party marketers, advertising networks, or data brokers for commercial purposes.
permen4d primarily processes data within the region. Where it is necessary to transfer Personal Data outside of Malaysia — for example, to cloud infrastructure providers or KYC service providers with operations in other jurisdictions — we ensure that appropriate safeguards are in place, including:
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to the extent necessary for the purposes described in this Policy, subject to the safeguards outlined above.
We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of active account plus 7 years following account closure |
| KYC Documentation | Duration of active account plus 7 years following account closure |
| Financial Transaction Records | 7 years from the date of transaction |
| Support Communications | 3 years from the date of the communication |
| Technical & Usage Logs | Up to 12 months, unless required longer for security investigations |
| Marketing Consent Records | Until consent is withdrawn, plus 3 years for audit purposes |
| Cookie Data | As specified in the cookie settings; typically 30 days to 12 months |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with our internal data governance procedures.
permen4d implements a range of technical and organisational measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While permen4d takes all reasonable steps to protect your data, no online transmission is completely secure. You are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately via live chat if you suspect unauthorised access to your account.
permen4d uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver and improve our services.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential / Functional | Required for the Platform to operate — login sessions, security tokens, language preferences, and regional settings. | No — technically necessary |
| Performance / Analytics | Collect anonymised data on Platform usage to help us understand how players navigate the site and identify areas for improvement. | Yes — optional, consent-based |
| Preference | Remember your settings such as preferred language (English, Bahasa Melayu, or Mandarin) and notification preferences. | No — functional necessity |
You can manage non-essential cookies through your browser settings or by updating your preferences via the cookie management tool on the Platform. Please note that disabling certain cookies may affect the functionality of the Platform. Essential cookies cannot be disabled without impairing the Platform's core operation.
permen4d strictly does not permit access to or use of the Platform by any person under the age of 21. We do not knowingly collect Personal Data from persons under 21 years of age.
As part of our account registration and KYC process, we verify the age of all Players. Any Account discovered to belong to a person under 21 will be immediately closed, all activity voided, and Personal Data handled in accordance with our data retention and deletion procedures.
If you are a parent or guardian and believe that a minor under your care has registered an account or provided Personal Data to permen4d, please contact our support team immediately at [email protected].
Subject to applicable law, you have the following rights in relation to your Personal Data held by permen4d. To exercise any of these rights, please contact us via live chat or at [email protected]. We will respond within 30 calendar days of receiving a valid request.
Request a copy of the Personal Data we hold about you and confirmation of how it is being processed.
Request correction of inaccurate or incomplete Personal Data held in your account or KYC file.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we temporarily restrict processing of your data — for example, while you contest its accuracy or the lawfulness of our processing.
Request a machine-readable copy of Personal Data you have provided to us, for transmission to another data controller where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections are actioned immediately upon receipt.
With your consent, permen4d may send you promotional communications including bonus offers, special promotions tied to Malaysian events (such as Hari Raya Aidilfitri, Chinese New Year, and Deepavali), sports betting tips for upcoming EPL and Liga Super Malaysia matches, and platform updates.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect the lawfulness of processing that occurred prior to withdrawal. You will continue to receive essential transactional communications (such as deposit confirmations, withdrawal notifications, and account security alerts) regardless of your marketing preferences.
permen4d reserves the right to update or amend this Privacy Policy at any time. Material changes — including changes to the categories of data collected, the purposes of processing, or your rights — will be communicated to you via email or a prominent notice on the Platform at least 7 days before they take effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our Data Support team through the following channels:
Support is available in English, Bahasa Melayu, and Mandarin Chinese, serving players across all Malaysian states including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and Kota Kinabalu.
If you believe your data protection rights have been violated and your complaint has not been satisfactorily resolved by our support team, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
We take all privacy complaints seriously. Upon receipt of a complaint, we will acknowledge it within 3 business days and aim to provide a substantive response within 30 calendar days.
If you have questions about how permen4d handles your personal information, our support team is available around the clock. Visit our FAQ for quick answers or return to the homepage.
For players aged 21 and above only. Please gamble responsibly.